Please watch our quick 3-minute training video on best practices when using our Violet Wand.
This quick video will cover:
- Violet Wand basics
- How to use with the full body contact holster
- Best practices when using
- How to use with Violet Wand accessories that we sell
ā”Remember: To protect your investment, we recommend that you use a surge protector or GFCI outlet during your scenes, especially when you travel. Many places do not have properly grounded outlets or out of code outlets resulting in "dirty power". Without a surge protector, this can expose your Violet Wand to surges that damage the internal regulating circuitry.
š„Please click this link to watch the video
Glass Attachment Tips:
We have had cases where customers will tell us that certain glass attachments don't work or none of them do. Before we issue a replacement we will ask you to check the following items below.
- The collar that accepts that violet wand attachments is tight at first and expands over time. It has to be "broken in" on some units.
- Grab the attachment(s) in question by the metal base (do NOT grab by the glass end, you don't want to break the attachment and cut yourself) and firmly make sure the attachment is pressed down into the violet wand collar. Twist if necessary to ensure it is making 100% firm contact.
- It may be very tight at first, but will become easier over time. You won't break the internal collar, so it's okay to be firm with it.
- Many times this is a result of glass attachments appearing not to work.
Holster Troubleshooting Tips:
If you are receiving either less or more shock than you expected, please consider the following things:
1. Please check that the holster is very tight against the body. If it
is too lose, then you won't get the current. It will be reduced or even
eliminated. However, in some cases, if there is a gap between the holster and body, the electricity can actually burn or shock more because of the arc effect that happens when the unit is not secured against the body tightly. In cases, where the holster peg breaks, this is usually due the holster not being secured tightly with the strap against the body first. The peg becomes over-stressed and can snap off.
2. Remember that even when
using the holster correctly, there is less current when you are using
the body as a "pass-through". When current travels further, it always
reduces in strength somewhat.
3. The Violet Wand and Holster is designed to be used on bare skin. If you are wearing the holster in between clothes, we have seen where you can get both more current than you should and in some cases less current. If you are having these issues, take the clothes out of the scenario to see if this helps.
4. Don't turn the Violet Wand unit on until the holster is tightly secured to your body first, otherwise you will get more of a shock than you expected.
5. The glass toys that come with the Violet Wand kit are to be used without the holster; these are best if you are solo. You will need to get one of our toy attachments that are made for the holster to experience the holster conductivity.
6. If you are wearing the body holster, you will not be able to shock yourself with an accessory like the drum brush, conductive flogger, etc. This is because you are the "pass through". You will only be able to shock a partner with these because they would be the end point and you are the conduit. Use the glass attachments without the body holster if you are doing solo play.
ā”Keep in mind, if you are wearing the body holster and touch anything metal, including the metal part of our toys and add-ons, you will feel a shock because you are effectively completing a circuit. As the conduit, avoid touching any unwanted metal to avoid unwanted shocks.
If you still have questions, click the "Add Ticket" button in the upper right or simply email us to open your request:
Link to our Violet Wand Toys:
Remember, any item you buy from The Kink Shop is guaranteed for life, so if something is defective after trying these steps, we will always have your back.
Do you want more specifics on the safety of our electrical devices? Please visit our support article here: